Frequently Asked Questions

Everything you need to know about shopping with Paly Hollywood.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location, usually arriving within 10-14 business days.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that final sale items are not eligible for return or exchange.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed Hollywood fit.

Can I track my shipment?

Yes, once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your garments ethically produced?

Paly Hollywood is committed to sustainable fashion. We partner with certified manufacturers who prioritize fair labor practices and utilize high-quality, eco-conscious materials.